Great Basin Internet Services, Inc - Quality IP since 1993 - Residential & Commercial - Wired, Wireless & Hosting - Serving Nevada & California - Internet, VoIP, Colocation, Bandwidth & High Speed DSL

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Customer Testimonials


There are now 23 GBIS testimonials.
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Viewing messages 21 to 23.
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Thank you
To Whom It May Concern,


We have been with your company for several years. We live out in the country in Walker Calif a town of 500. My email is my contact with my family and outside world.

I want to know what is wrong with you people? How did you hire the best people in this general area. I am amazed at how many great employees you have.

Over the past several years I have had problems (due to not knowing anything about computers). HA! HA! I love my email and contact on the internet but mostly my email to my family and friends. We have had like I said problems in the past and each and every time your tech. support group has come thru for us. They do not talk to us like we are nuts, which I might add we are. HA! HA! They explain things in our terms and take a lot of time with us. This last experience was bad, the computer crashed. Once they advised us to contact our computer company, what we needed, we were up and running in about a month which was not your companies fault the others. Finally it was time to get our email back up. It took several tries and numerous phone calls but we have our email. Each and every one of the people we talked to in tech support were great. I believe I only have a few of the names, Greg, Jim, and Andrew. They were so patient with us. I can not thank you enough for hiring the greatest people and in this small community my husband has already spread the word if you don't have GBIS your crazy.

Thank you again, and Thank your Tech support for all the hard work they put into getting our internet and email service back up. They made us feel we were their only clients.

Thank you again and a special thanks to Andrew Wolf for keeping his troops working so hard for your clients.

Kathryn M. Fowler
18 January 2003 - Walker, CA

Good job
I know you guys get beat up when thinks don't go well.
I am in Incline Village and have not had power for almost 48 hours at my home.
I was very pleased to get to my office in Incline and find power, heat and DSL up and running!
Good job keeping our DSL working!
Larie
16 December 2002 - Incline Village, NV

Thank you
Thanks to all the GBIS staff especially Michelle and Pete for yelling at ASI
and making them show up when I could be home and for helping with the MAC
address. I was out of town this weekend.I was quite surprised to come
home to 5 voice mails from GBIS staffers just checking with me to see if
everything was alright.

Thanks so much.

Dave Hendricks
30 September 2002 - Reno, NV

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Great Basin Internet Services

P.O. Box 17520
Reno, NV 89511

Contact Us:

(775) 348-7299 - main
(775) 348-9412 - fax
Click Here for a Guide to
the GBIS Phone Tree

marketing@greatbasin.net


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