GBIS Testimonials

Great Basin Internet Services, Inc - Quality IP since 1993 - Residential & Commercial - Wired, Wireless & Hosting - Serving Nevada & California - Internet, VoIP, Colocation, Bandwidth & High Speed DSL

Customer Testimonials

There are now 33 GBIS testimonials.
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Viewing messages 6 to 10.

Great Customer Service!

I just wanted to thank you so much for providing such excellent customer care. I recently moved and am quite reliant on my e-mail for client contact. when I found out my DSL would be down for 5 days.:Panic Mode" set in.

Andrew Wolf was the key to pulling off my DSL being up within 1 1/2 business days from my move date. Not only did he do everything in his power to get my order pushed through, he also called me every step of the way to let me know the progress.

It is so comforting to know that in this fast paced day and age, there are still companies who value their customers.

Job very well done!

Michelle Fox
Fox Bookkeeping Service
Customer since 2005

17 June 2008 - Carson City, NV

Great support

I had problems connecting this evening and I phoned support. The technician on duty was SHAYNE who walked me through corrective steps. She was outstanding and tremendously helpful, patient and correct in everything she had me do to restore connection. Shayne is a model to hold up before your total support staff. It was a pleasure to work with her. Thank you Shayne!!

Please see that the Support Manager knows about her great work.

21 September 2007 - Reno, NV

Thank you

Thank you very much for fixing the filter. So far it is back to working as it has since I first signed up with GBIS. A special thank you for the great information you sent in this email. I printed it out for reference.

18 August 2007 - Reno, NV

Helpful

I just wanted you to know how much Christian has helped me with setting up my computer with a modem so I am able to use my wireless computer. He has been very patient with me and answered all my questions.

Thank you for all your help.

Dena Minton

11 July 2007 - Minden, NV

Kudos

Kudos to your support staff. As far as I am concerned, there is none better in any business I have been associated with [including my own]. They were very courteous, professional, knowledgeable and generally all around good folks to deal with during my recent problem, called grandsonidies!

25 April 2007 - Gardnerville, NV

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Corporate Office:

Great Basin Internet Services
Marketing Department
241 Ridge Street
Suite. 450
Reno, NV 89501

Mailing Address:

Great Basin Internet Services, Inc.
P.O. Box 3115
Reno, NV 89505-3115

(775) 348-7299 - main
(775) 348-9412 - fax
Click Here for a Guide to
the GBIS Phone Tree

marketing@greatbasin.net

Our business office is
open Monday - Friday from 9:00AM until 5:30PM.